Information to include with a Phonegap or Cordova crash

We appreciate any and all crash reports. Please note that we can diagnose the problem and respond more quickly when we have the following information:

  1. Output from the following commands:
    cordova --version
    cordova platform
    cordova plugin
  2. Your config.xml file and www folder.
  3. Any stack trace or crash logs you can provide.
  4. When the crash is occurring? On launch? When a push message is received? Some other time? What state was the app in?
  5. What are the steps to reproduce the crash?
  6. How often this crash is occurring? For example, how many times the crash has been reported vs. how many installs your application has.

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