The "All Devices" option in Message Composer is missing

If you are sending a message using the new Message Composer, you may encounter an issue on the Audience tab where there is no option to select All Devices:

          Message_No_All.png

 

Enable Setting in Composer Configuration

To show the All Devices option in the Message Composer, navigate to Settings (Gear Icon) > Composer Configuration and click the Broadcast Push toggle to ON.

          Urban_Airship_-_Composer_Configuration.png

 

You should now see the option to select All Devices: 

          Urban_Airship_-_New_Message_All.png

 

Notes:

  • You can toggle the Broadcast Push setting to OFF to hide the All Devices option when sending messages, if you do not want to have this option available to anyone using the Composer.
  • This option only applies to the New Message Composer and to A/B Tests.
  • This option will not be available for the Legacy Message Composer.

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