My rich message shows up as a pop-up or landing page.

This article assumes that the Rich Message Center has already been implemented by following our guide for Android and for iOS.

This can occur if you update library versions without following the migration guides. The behavior of rich messaging has changed when upgrading to 6.1.x+ from versions older than 6.1.x on.  You can read about the specific changes required for Android and for iOS. 

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