Hello!

Welcome to the Urban Airship Support Center. We're happy to have you here. Our Support Center is home to a variety of customer and technical support related resources.

Here you'll find:

• Support Center Knowledge Base Articles for our main product offerings.
• Community Forums where you can ask questions and read answers from other customers and Urban Airship staff.
• Our Support ticketing system for Silver, Gold and Platinum support customers.

Urban Airship also provides an extensive collection of product documentation.

Common Support Topics and Answers:

The most common issues for new Urban Airship customers are generally answered by the following documentation:

Urban Airship SDK Implementation:

• iOS Getting Started Guide
• APNS Certificate Creation
• Android Getting Started
• Android Analytics: Some Assembly Required
• Urban Airship Developer Resources, including Sample App Implementations

The Urban Airship Web Dashboard:

• Getting Started: User Guide
• Sending Messages Using the Message Composer
• Finding Reports

The Urban Airship Engage API:

• Getting Started: Integration
• Push API v3
• Full API Reference
• API Request Examples

Other Common Topics:

• Channel ID Primer
• Engage and Connect Server Libraries
• Creating a Support Request