What languages/language-characters does Urban Airship support?

Whether you are sending notifications through the web dashboard or using the API, being able to display the content correctly is of the utmost importance.

Summary:

Any characters/languages that are supported by Apple, Google, Amazon, and Windows will display correctly when sending notifications using Urban Airship.

Note: It is best practice to test notifications on in-house devices before sending to a broader audience.

 

More details:

All new devices ask users questions about their location and language preferences.  These preferences are saved within the device itself and necessary components to display each language are loaded/downloaded via the phone's operating system.

As messages and push notifications are composed in Urban Airship's web dashboard or API, each character is broken down into specific codes that are mapped to unique characters in each language.  

Urban Airship validates notifications sent from the web dashboard/API but allows these codes to pass to the device itself where they are changed back to the respective characters.  No modifications are made to these codes by Urban Airship.

When using the web dashboard:

The Device Preview that is displayed when composing the message has the following warning:

Actual appearance may vary on different device types and platforms.  This content preview is just a guide to help you compose a message that will work well across the many types of devices from which your audience will view your message.

The actual appearance of a Push Notification displayed varies widely, depending on the:

    • Platform (example: Android, iOS, Windows, etc) 
    • Device (example: smartphone, large phone, tablet, etc)
    • Screen: (example: lock screen, notification center, app screen, etc)

For these reasons it is recommended that test notifications are sent to in-house devices before sending to a bigger audience.

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